FAQ

Can I place a wholesale order?

We are looking for distributors all over the world.If you have a store and you would like to inquire about starting a wholesale business with us,please contact us.

 

How can i check the status of an order?

Well keep you up to date on your orders by sending you a confirmation email and another email when your order ships with tracking information.You can also sign in to your account to see the status of your order anytime.

 

What if an item is on back order?

If an item is on back order, well contact you to let you know when it will be back in stock.You wont be charged for the item until the item ships.

 

How can i update or cancel an order?

If youd like to change or cancel an order,please contact our customer care team at email:service@stcompression.com.Please note that if an order has already been sent to the warehouse,we will not be able to change or cancel it.Additional,once it has shipped,the order cannot to be changed or canceled.

 

How do i return an item?

Some important details:

Any returned items must be unworn and in the condition you received them with tags attached.

Youre responsible for shipping charges.(Please note we cant accept C.O.D packages.)

Protect yourself from lost package issues by using an insured and trackable shipping method.Remember to record your tracking number.

We cant accept returns on final sale merchandise.Final sale items are clearly marked.

We also cant accept returns purchased from other retailers besides STCOMPRESSION.